product return guarantee
your complete satisfaction is important to us. if for any reason you are not satisfied with your purchase, you may return your like-new condition product within 30 days of original purchase date to inkbed for a no hassles refund of your purchase price.
to ensure this, inkbed has a no-hassle return policy within 30 days from the original date of purchase. please carefully read and follow the guidelines below for your return to ensure a prompt and full refund of your purchase price.
after 30 days our merchandise falls under the inkbed product warranty terms and conditions.
if you wish to return your merchandise within 30 days of your original date of purchase, simply follow the steps below:return for full refund requirements:
- item must be in brand-new condition. if freight damage occurred during shipping you must call within 24 hours of receipt to notify inkbed so we can follow up a claim with the shipping carrier. if the product has been used or shows sign of wear and tear, product return will incur a restocking fee.
- item must be returned in the original packaging. save your original packaging after opening. inkbed cannot offer a full refund without our original factory packaging.
Steps to return an item:
- call or email inkbed to let us know you are returning your item, and the reason for return
- contact a representative to obtain an inkbed return authorization form
- print and fill out the return form and include this in the box with your return merchandise
- place your like-new condition merchandise back in the original factory packaging and seal the box
- place the completed return authorization form in the box
- ship it back to inkbed at the address below using the carrier of your choice (customer is responsible for all return shipping charges). we strongly recommend you insure your return shipment. any return transit damage during shipping may incur a restocking fee
once inkbed receives your return, our trained technicians will open the box to ensure all parts are included and condition is like-new. upon verification we will issue a 100% full refund of your purchase price. all refunds are applied to the same payment method used in the original purchase.
Return Address:(All returns require inkbed return authorization form)
attn: returns department
1106 shuksan way
everett, wa 98203